Return and Refund Policy

PLEASE REMEMBER THAT ALL ITEMS ARE MADE TO ORDER BASED ON THE SPECIFIC DETAILS YOU CHOOSE WHEN PLACING YOUR ORDER.DUE TO THE PERSONALIZED NATURE OF THESE PRODUCTS, I CANNOT ACCEPT RETURNS OR EXCHANGES ONCE THE ORDER HAS BEEN PLACED.

ALL CUSTOMERS ARE REQUIRED TO INSPECT THEIR SHIPMENTS UPON ARRIVAL. IT IS THE RESPONSIBILITY OF THE CUSTOMER TO CHECK FOR ANY DAMAGES WITHIN 24 HOURS OF RECEIVING THE SHIPMENT.

IN THE EVENT THAT ANY DAMAGES ARE IDENTIFIED, CUSTOMERS MUST NOTIFY US IMMEDIATELY WITHIN THIS 24-HOUR PERIOD. YOU MUST PROVIDE PHOTOS OF THE PACKAGING ALONG WITH THR DAMAGED ITEMS TO FACILITATE A SWIFT RESOLUTION. FAILURE TO PROVIDE PHOTOS WILL RESULT IN YOUR CLAIM BEING DENIED.

PLEASE HANDLE YOUR ITEMS WITH CARE. ITEMS THAT ARE BROKEN WITHIN YOUR POSSESION DUE TO YOUR OWN NEGLIGENCE ARE NOT ELIGIBLE FOR A REFUND OR REPLACEMENT.

During hours of operation: TEXT 843-843-0592

After hours you can message via FB Messenger for a quicker response

Cancellation Policy

Cancellation is only possible within the first 12 hours of order placement; you can request a cancelation if you wish to cancel the order. Thank you for understanding this due to the personalization of products.